Fegnome

Support

Contact us

Email is the fastest way to reach us: hello@fegnome.com. We read every message and reply as quickly as we can.

Reporting a problem

The most useful reports include:

• what you were doing when it happened (which screen, what you tapped),
• what you expected vs. what you saw,
• your device model and the app version (shown at the bottom of the You tab).

You can also use the Report an Issue row on the app’s You tab, which pre-fills the subject line for you.

Common questions

• A price or product looks wrong. Menu data is a snapshot of what dispensaries post publicly, refreshed on a roughly daily cycle — see the FAQ for how freshness works. Always confirm with the dispensary.
• A store is missing. We only show stores with recent, publicly posted recreational menus. If a store you expect is absent, tell us — it may have moved, rebranded, or stopped posting its menu.
• The app shows old data after being offline. It refreshes automatically when your connection returns; pull down on most lists to refresh manually.
• I want my saved items gone. Everything is on your device: use the reset options in the You tab, or uninstall the app.

Privacy questions

The short answer is that Fegnome has no accounts and collects no personal data — the full story is in the Privacy Policy.